Real conversations. Real answers. Real results.
LiveAsk gives your website
its own
governed
conversational AI
—
answering questions,
guiding visitors
and
helping them take
the next step.
See how LiveAsk comes alive when visitors need it most.
Your website contains the information. LiveAsk gives visitors an easier way to access it.
With 
LiveAsk helps guide the experience.
Without LiveAsk
Visitors use the website in the usual way.
Here's what changes for your visitors…
Positioned prominently beneath your banner and menu, it gives visitors an immediate place to ask about your business, products or services.
They have to work out where to go, what to read and whether they've found the right answer.
Selected menu items can tell LiveAsk what the visitor wants and immediately begin the relevant conversation.
They move from page to page trying to piece together the answer — and some simply give up.
LiveAsk quickly confirms primary contact info such as the mobile number, which it confirms using SMS verification.
The business may only discover an incorrect number when someone tries to make contact.
If your business sells a product or service, LiveAsk can be trained to be a front line salesperson — qualifying customer needs.
The content can encourage contact, but there's no active engagement to facilitate it.
Here's what makes LiveAsk fundamentally different…
Visitors can ask anything in their own words — and LiveAsk can generate useful choices in the moment to make the next step easier. Choices are shortcuts, not rails.
Choices such as Sales, Support, Billing or Other are usually designed in advance rather than generated from the conversation.
LiveAsk responds naturally to the conversation while defined business truth and boundaries keep it grounded.
Without business-specific governance, a plausible answer may not be the right answer for your business.
It can answer, narrow what the visitor needs, show relevant content or move naturally towards an approved action.
Information can answer the question, but the visitor must still work out what to do next.
LiveAsk can hand over who the visitor is, verified contact details and useful context about what they actually want.
The usefulness of the enquiry depends on what the visitor was asked — and chose — to provide.
Want to know what else LiveAsk can do for your visitors and your business? Just ask us.
Every visitor has to work with the same website that was built in advance.
Here's what changes for your visitors…
Positioned prominently beneath your banner and menu, it gives visitors an immediate place to ask about your business, products or services.
They have to work out where to go, what to read and whether they've found the right answer.
Selected menu items can tell LiveAsk what the visitor wants and immediately begin the relevant conversation.
They move from page to page trying to piece together the answer — and some simply give up.
LiveAsk quickly confirms primary contact info such as the mobile number, which it confirms using SMS verification.
The business may only discover an incorrect number when someone tries to make contact.
If your business sells a product or service, LiveAsk can be trained to be a front line salesperson — qualifying customer needs.
The content can encourage contact, but there's no active engagement to facilitate it.
Conversational intelligence Governed business truth Useful, approved action
Visitors can ask anything in their own words — and LiveAsk can generate useful choices in the moment to make the next step easier. Choices are shortcuts, not rails.
Choices such as Sales, Support, Billing or Other are usually designed in advance rather than generated from the conversation.
LiveAsk responds naturally to the conversation while defined business truth and boundaries keep it grounded.
Without business-specific governance, a plausible answer may not be the right answer for your business.
It can answer, narrow what the visitor needs, show relevant content or move naturally towards an approved action.
Information can answer the question, but the visitor must still work out what to do next.
LiveAsk can hand over who the visitor is, verified contact details and useful context about what they actually want.
The usefulness of the enquiry depends on what the visitor was asked — and chose — to provide.
Want to know what else LiveAsk can do for your visitors and your business? Just ask us.
Every visitor has to work with the same website that was built in advance.
Every conversation helps the visitor — and tells your business something useful.
Understand the questions, intent and needs behind every visit.
See who enquired, what they wanted, relevant context and verification status.
Repeated or unanswered questions can expose gaps in website content or knowledge.
Review unanswered questions, changing visitor needs and information that may need updating.
Top visitor questions
Conversations by outcome
Illustrative Operator concept — shown to demonstrate the kinds of visitor insight LiveAsk can provide.
One visitor. More than a click path.
"John needed somebody today, wasn't sure whether you serviced Redcliffe, wanted an approximate price before calling, and became a verified enquiry."
Not just where John went.
What John wanted.
LiveAsk is generative AI within the boundaries your business defines.
What LiveAsk knows. You create and control the facts, policies and information.
What LiveAsk shouldn't claim or discuss. Clear rules keep it accurate, appropriate and on-brand.
What LiveAsk is permitted to do. Verified enquiries, bookings, escalations and more.
How LiveAsk is free to respond. Free to converse. Not free to invent.
From trades to professional services, retail to hospitality and beyond. If you run a business, LiveAsk can work for you.
TRADES & SERVICES
PROFESSIONAL SERVICES
RETAIL & ECOMMERCE
HOSPITALITY & VENUES
PROPERTY &
REAL ESTATE
Not seeing your business here?
Just ask LiveAsk:
"How would this work for mine?"
Three ways LiveAsk turns your website into something visitors can actually talk to…
Bring your site content alive for visitors.
Add them to help visitors in the right context:
As conversation starters in a section, to help visitors get better insights
As prompts where your content matters most
As “AI Answered FAQs”
Instead of just canned preset FAQs, enable your visitors to more fully engage:
Some things need explaining — but shouldn’t need another paragraph.
Put a QuickAsk beside a term, feature, price, product or anything visitors might want explained. One click tells LiveAsk exactly what they’re looking at and starts an AI-powered explanation.
No extra searching or navigating for your visitors — they just ask about what’s in front of them.
Try it above or below.
What if you don’t know where your website needs a QuickAsk?
CTA Wizard analyses your website and identifies moments where a visitor may hesitate, need clarification or benefit from a conversation — then recommends where QuickStarts and QuickAsks could help.